Changes to Certified Administrative Professional Exam, Certification Allows Eligible Staff to Increase Pay

June 3, 2014

University of Tennessee employees in regular, non-exempt clerical, secretarial or clerical management positions and employees performing closely related duties have the opportunity twice a year to demonstrate their understanding of job-related skills and receive a 9 percent pay increase for earning the Certified Administrative Professional (CAP) certification.

The CAP exam and certificate are offered by the International Association of Administrative Professionals (IAAP) and test proficiency in skills such as office management, technology, communications and employee relations.

Testing dates have been changed from November and May to March and September of each year, and the exam has been converted from a paper to computer-based format. The next exam will be given in March 2015 at testing centers across the state.

Eligible employees must complete the IAAP’s application and pay associated fees of approximately $300 to take the exam. Eligible employees can apply to UT’s Career Development Fund for reimbursement of up to $150 for fees.

UT Chattanooga operates a separate Career Development Fund, and UTC employees can apply for reimbursement here.

Various review materials and study courses are available online and across the state. Information about upcoming test dates, costs and applications is available on the IAAP website.

Questions can be directed to human resources offices or the HR Call Center at (888) 444-UTHR.